Service Fusion Partners with JB Warranties to Automate the Extended Warranty Process
The new integrated solution opens doors for HVAC and Plumbing contractors to seamlessly provide and manage customer extended warranties
For Service Fusion’s integration of JB Warranties, a registered account with Service Fusion is all it takes for companies to purchase and sell extended warranties to customers. Since Service Fusion’s field service management software already allows businesses to conveniently manage invoices and payments, there is now no need to switch between several programs or websites to sign customers up for warranties. Users can choose from a number of available warranties right in the Service Fusion application to provide to their serviced customers. The extended warranty is added to the invoice at the time of payment and customers can easily access their warranty details at the click of a button.
“Having worked with contractors for over 35 years in this industry, I believe this product is one of the best tools I have ever seen to help them run and grow their business. The wide-ranging benefits, functionality and integration that Service Fusion brings to the contractor, everything from dispatch to payroll reporting, is something that this industry has needed for years. The ease of use and simplicity in design, along with the affordability of this product, makes the Service Fusion platform a great one-stop solution for any HVAC or Plumbing company,” said Jeff Bohannan, President and CEO of JB Warranties.
The go-to software company for field service businesses is adding even more value for their clients with this partnership. The integration of warranties will help companies increase customer warranty adoption and attachment rates, improving business opportunities altogether. Likewise, the new integration can help increase each job’s value by adding an extended warranty to the invoice as its own line item. This means that there are no separate invoices or payment terms for companies to juggle, instead, it’s all-in-one.
Service Fusion CEO, Max Paltsev, is excited for their customers. “This is a big win for our customers. This integration will allow them to increase their revenue per job, increase customer loyalty, make warranty management easier, and overall help grow their business. JB Warranties is a first-class service provider and we couldn’t be happier to partner with them on this,” said Paltsev.
Field service businesses can easily manage their operations and modernize their customer experience with Service Fusion’s wide array of features. The JB Warranties partnership is no exception and proves Service Fusion’s efforts for continuous improvements and integrations to match every business operation. The integration is expected to launch early November.
Both Service Fusion and JB Warranties will be exhibiting at Service World Expo in Las Vegas later this month. You can visit Service Fusion at Booth #1216 to learn more about this integration and how it can help your business grow.
Founded in late 2014, Service Fusion serves thousands of customers in over 20 residential and commercial service verticals. The company’s award-winning field service management solution combines lightning-fast work order entry, intelligent scheduling and dispatching, instant invoicing, integrated payments, and advanced reporting with real-time communication via field worker and customer mobile applications. Learn more about Service Fusion and its services and find us on Facebook.
JB Warranties is the nation’s leading provider of Extended Warranties to the HVAC and Plumbing Industries. Their online system provides contractors with the most comprehensive and easy to use extended service agreement solution. JB Warranties was named on Inc. 5000 list of America’s Fast-Growing Companies in 2017.